Hiring: Director Revenue Operations Company: Mad Mobile Location: Tampa, FL Job Posted Time: 2026-09-11 13:05:56 Employment Type: On-site Target Skills & Keywords : Financial Planning, HubSpot, SaaS, Salesforce About the job Experience: •7+ years of experience in revenue operations, sales operations, or business operations in high-growth SaaS or technology companies. Required Skills: •This is a critical enablement function that bridges revenue teams with finance and executive leadership to ensure predictable, efficient revenue generation. •Design and implement scalable revenue operations frameworks to support Sales, Customer Success, Marketing and Partnerships, focusing on process efficiency and alignment with financial goals. •Optimize GTM processes, including lead routing, pipeline management, and forecasting, in collaboration with department leaders and our Restaurant GM. •Build and maintain scalable revenue models (e.g., SaaS ARR, GMV) to support predictable growth and align with CFO-led financial planning. •Implement and manage enablement tools, such as CRM systems (e.g., Salesforce, HubSpot), dashboards, and reporting frameworks, to enhance team productivity and visibility. •Streamline end-to-end revenue processes across Sales, Customer Success, and Partnerships to reduce friction and improve efficiency, ensuring a seamless customer journey. •Partner cross-functionally with Sales leadership to refine sales playbooks, forecast cadences, pipeline analytics and compensation plans to drive growth. •Partner with Customer Success to enhance retention strategies, identify upsell/cross-sell opportunities, and improve Net Revenue Retention (NRR). Qualifications: •Demonstrated success in implementing scalable revenue processes and improving operational efficiency in a B2B SaaS environment. •Deep expertise in SaaS metrics (ARR, MRR, CAC, LTV, NRR, churn) and financial modeling, with strong analytical skills to drive data-informed decisions. •Proficiency with CRM systems (e.g., Salesforce, HubSpot) and revenue operations tools, with experience optimizing tech stacks for GTM teams. •Exceptional communication and collaboration skills, with the ability to influence cross-functional stakeholders without direct authority. •Strategic mindset with a focus on process automation, data integrity, and operational scalability. •Impact: Drive revenue operations for a fast-growing AI company transforming retail and hospitality •Team: Collaborate with passionate, talented professionals making a real difference •Growth: Competitive compensation, comprehensive benefits, and clear advancement opportunities •What about the benefits you ask? •Additionally, we provide a 401(k) plan with a matching contribution of up to 4% (2025), and the best part is you're fully vested from day one. At Mad Mobile, we're not only building the next generation of in-store experiences; we're also building the next generation of incredible teams. Compensation: •Competitive benefits and rewards package •We're proud to offer market leading benefits for medical, dental, and vision and cover a generous amount of your premiums Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!