Director, Research - Digital & Insights

FTI Consulting - Chicago, IL

Hiring: Director, Research - Digital & Insights Company: FTI Consulting Location: Chicago, IL Job Posted Time: 2026-09-17 02:07:45 Employment Type: Full-time Target Skills & Keywords : Microsoft Excel, Microsoft PowerPoint, Project Management About the job Experience: •7 years conducting primary research using quantitative and qualitative methodologies. •3 years in project management/lead capacity. •3 years in a multi-client opinion research agency or consulting firm managing multiple simultaneous projects (typically 4-5 at a time). •Minimum 7 years conducting primary research using quantitative and qualitative methodologies. •At least 3 years in project management/lead capacity. Required Skills: •We are seeking a Director for our Chicago office within the Corporate Positioning & Insights practice, serving on the primary research team and leading the execution of quantitative and qualitative research engagements. •Design, scope, and execute primary research projects, including drafting of questionnaires and discussion guides. •Manage and actively execute the full primary research lifecycle from inception to completion, ensuring projects are executed efficiently and with strong attention to detail. •Lead and contribute directly to project deliverables, including the management of fielding surveys and personally conducting focus groups and in-depth interviews. •Lead small to medium projects independently, while collaborating with senior members of the team on large-scale and global initiatives. •Guide and mentor early career professionals on research methodologies and best practices, while demonstrating strong hands-on research execution. •As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. Qualifications: •What You Will Need to Succeed •Travel required to clients and to FTI office(s) •Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas •Proven track record designing and executing quantitative survey research, including questionnaire development, survey programming oversight, and analysis of survey datasets. •Proven track record managing and executing qualitative research, including focus group setup and moderation (in-person and online) and in-depth interviews (formal training such as RIVA preferred). •Expertise managing full research project lifecycles, including deadline management, vendor coordination, and quality control of research deliverables. •Proficiency creating impactful PowerPoint presentations that translate research and data into actionable insights. •Proficiency in developing survey tabulations, applying weighting, and generating cross-tab analyses using internal research platforms. •In-depth knowledge of how survey data is structured, with the ability to manipulate data using Excel or other data processing software as needed. •Demonstrated capacity to integrate insights across multiple platforms, analytics streams, and methodologies. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!