Director, Research and Insights

tms - Chicago, IL

Hiring: Director, Research and Insights Company: tms Location: Chicago, IL Job Posted Time: 2026-09-13 17:59:54 Employment Type: Full-time Target Skills & Keywords: Consumer Research, Qualitative Research, Quantitative Research, Market Research, Consumer Insights, Research & Insights Strategy, Strategic Consulting, Client Leadership, Business Development, Revenue Growth, Methodology Innovation, Vendor Management, Budget Ownership, Thought Leadership, Data Analysis, Statistical Analysis, Focus Groups, In-Depth Interviews (IDIs), User Experience, Packaging Strategy Experience: - 12–15 years of progressive experience in consumer research, insights, or a related field - Proven experience designing and executing end-to-end research studies, from defining objectives and developing methodologies to analysis, reporting, and client presentations - Experience serving as a senior insights advisor to key stakeholders and client leadership teams - Experience managing research suppliers, vendors, and external partners - Experience owning budgets, vendor spend, and investment planning - Experience contributing to thought leadership and building market awareness Required Skills: - Expertise in qualitative and quantitative research methodologies - Strong capabilities in creating screeners, questionnaires, and discussion guides - Skilled in moderating in-depth interviews (IDIs) and focus groups - Proficiency in data and statistical analysis - Ability to translate consumer, market, and customer intelligence into strategic decisions - Strong consultative client engagement and new business pursuit skills - Capability development and solution innovation to expand Research & Insights revenue - Collaboration with client account leadership on funding, approving, and managing research needs - Ability to define multi-year capability roadmaps, including methodology innovation, technology investments, vendor partnerships, and operating model design - Strong communication and presentation skills for client and internal audiences Qualifications: - University Degree in Marketing, Innovation, Market Research, Insights, or a relevant discipline - 12–15 years of progressive experience in consumer research or insights - Demonstrated subject matter expertise supporting client and internal teams - Experience across packaging, strategy, and user experience research is preferred - Ability to work within a global, cross-functional environment Compensation: Not specified in the provided job text. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!