Hiring: Director, Project Management, Sales and Service Operations Company: Blue Bird Corporation Location: Macon, GA Job Posted Time: 2026-09-12 14:01:43 Target Skills & Keywords : Cargo, Project Management, Segment About the job Experience: •8+ years of project management, sales operations, service operations, dealer network management, customer transition, or commercial launch experience. Required Skills: •Develop and manage the sales, service, dealer readiness, customer transition, and market launch project plan. •Coordinate readiness activities for existing dealers, builders, fleets, specialty body manufacturers, and RV customers to support continuity at launch. •Partner with sales, service, marketing, finance, legal, operations, Ford Pro Dealer network stakeholders, and customer-facing teams to align communication, process, support, warranty, training, and escalation plans. •Work alongside functional departments to develop an appropriate CRM and Ordering process for this market segment. •Manage backlog readiness, customer communication milestones, dealer onboarding, sales operations processes, service support processes, and customer experience metrics. •Identify and mitigate risks related to customer retention, dealer support, market acceptance, service readiness, pricing competitiveness, delivery expectations, and quality perception. •Provide regular updates to the Sr Director on commercial readiness, customer transition risks, dealer readiness, and key decisions required. •Launch occurs with committed backlog and a clear customer transition plan. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!