Hiring: Director, Program Manager Company: PayIt Location: Kansas City, MO Job Posted Time: 2026-09-03 10:45:45 Employment Type: Remote Target Skills & Keywords : Accessibility, Confluence, Jira, Monday.com, Program Management, Project Management, SaaS About the job Experience: •12+ years of program or project management experience, including managing multiple concurrent, complex, client-facing implementations simultaneously. Required Skills: •This is a hands-on leadership role, not a purely strategic one. The right person builds and runs the cadences, reporting, and governance that make a multi-client delivery portfolio predictable, while personally stepping in on the accounts and escalations that need it most. •Executive & Client Relationship Management •Serve as a senior escalation point and trusted advisor for PayIt Outdoors clients, building relationships with state agency executives and program sponsors. •Represent delivery status, risk, and roadmap in executive business reviews – both with clients and with PayIt's leadership team. •Translate between client priorities and internal delivery capacity, setting realistic expectations and holding the line on scope, timeline, and quality. •Own end-to-end coordination across implementation, product, and engineering teams for every active PayIt Outdoors client engagement. •Identify dependencies and conflicts across the client portfolio early – shared engineering capacity, competing launch dates, overlapping resources – and resolve or escalate them before they become blockers. •Partner with product and engineering leadership to align the delivery roadmap with what has been committed to clients, and flag gaps in both directions. Compensation: •$140,000 - $160,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!