Director, Product Management, Communications and CRM
Expedia Group - Seattle, WA
Hiring: Director, Product Management, Communications and CRM Company: Expedia Group Location: Seattle, WA Job Posted Time: 2026-09-16 18:57:31 Target Skills & Keywords : Product Management, Product Strategy, Salesforce About the job Experience: •10+ years of product management experience with a Masters, 12+ with a Bachelors, or equivalent related professional experience Qualifications: •Significant product management experience leading multiple products, platforms, or interconnected capabilities within CRM, customer engagement, marketing technology, communications, data, or a related technical domain. •Demonstrated experience managing, developing, and scaling product teams, including setting goals, decision rights, operating rhythms, and career-development plans. •Strong technical fluency across APIs, data models, integrations, identity, platform architecture, customer data, personalization, journey orchestration, experimentation, analytics, and privacy. •Demonstrated experience applying AI/ML-enabled automation and responsible AI practices to personalization, customer communications, engagement optimization, or product-team workflows. •Proven ability to establish architecture-informed product direction and make effective build, buy, and configure decisions across complex integrations, data ecosystems, identity, consent, and measurement capabilities. •Track record of using experimentation, analytics, and operational metrics to improve customer engagement, product adoption, reliability, compliance, and business performance. •Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Compensation: •$224,000 - $313,500 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!