Hiring: Director, Product Company: Care.com Location: Austin, TX Job Posted Time: 2026-09-10 12:27:34 Target Skills & Keywords : Machine Learning, Product Management About the job Experience: •10+ years of product management experience, including significant experience leading teams and complex customer-facing products. Required Skills: •Care.com is looking for a Director of Product - Marketplace to lead one of the company's most strategic product areas: connecting families with the right caregivers—and helping caregivers find the right opportunities. •What You'll Be Working On •Own the Marketplace Fulfillment Strategy: Define and execute the product vision for helping families successfully find and hire caregivers while enabling caregivers to discover and secure meaningful work. Develop long-term strategies that improve marketplace health, liquidity, and customer success. •Lead Matching, Search & Discovery: Own the experiences that connect families and caregivers, including job posting, search, recommendations, ranking, AI-powered matching, and marketplace discovery. Continuously improve relevance, speed, and quality of matches across web and mobile. •Expand Marketplace Supply: Develop innovative approaches to increase caregiver availability beyond today's marketplace. Partner across the organization to identify new supply channels, onboarding experiences, partnerships, and product capabilities that increase choice and improve fulfillment for families. •Drive Product Execution: Lead cross-functional product teams from strategy through execution. Define roadmaps, prioritize investments, write product requirements, and partner with Engineering and Design to deliver exceptional customer experiences. •Use Data to Improve Marketplace Outcomes: Define and own the metrics that matter—from marketplace liquidity and successful hires to search quality, application rates, caregiver engagement, and customer satisfaction. Leverage experimentation, analytics, and customer research to continuously improve outcomes. •Champion AI-Powered Experiences: Partner with Data Science and Engineering to incorporate AI and machine learning into matching, personalization, recommendations, and marketplace optimization, ensuring customers find the right care with greater confidence and efficiency. Qualifications: •Proven success defining product vision and translating strategy into measurable business outcomes. •In-depth knowledge of marketplace dynamics, including balancing supply and demand, improving liquidity, and optimizing conversion. •Passion for applying AI and machine learning to create better customer experiences. •Demonstrated ability to influence cross-functional teams and executive stakeholders without direct authority. •Excellent communication, storytelling, and organizational skills. •Comfortable operating in a fast-paced environment with evolving priorities. Compensation: •$200,000 - $225,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!