Hiring: Director, Presales Engineering Company: Proofpoint Location: Draper, UT Job Posted Time: 2026-09-11 21:46:50 Target Skills & Keywords : CyberArk, Move About the job Required Skills: •Lead the evolution of Presales Engineering escalation strategy, including routing models, intake boundaries, ownership clarity, technical decision paths, and measurable service expectations. •Drive AI forward transformation across the Presales Engineering organization, including prompt libraries, AI agents, approved connector strategy, custom GPT governance, MCP based workflows, knowledge retrieval systems, and field automation patterns. •Own or coordinate complex technical escalation paths for high value opportunities, production evaluations, proof of concept blockers, product readiness gaps, access issues, and field facing technical ambiguity. •Partner with Sales Engineering leadership to define and operationalize the future PSE model, including what the team owns, guides, declines, automates, or routes. •Build scalable systems for technical knowledge capture, including reusable playbooks, enablement assets, intake forms, escalation runbooks, product signal loops, owner registries, and review cadences. •Partner with Product and Engineering to convert recurring field issues into structured advocacy, including affected deals, ARR impact, technical gaps, workarounds, owning PMs, and requested outcomes. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!