Director, Platform Accounts Management

Affirm - San Francisco, CA

Hiring: Director, Platform Accounts Management Company: Affirm Location: San Francisco, CA Job Posted Time: 2026-09-12 12:18:33 Employment Type: Remote Target Skills & Keywords : REST, SaaS About the job Experience: •12+ years of experience in account management, strategic partnerships, customer success, business development, consulting, or related commercial leadership roles Required Skills: •Lead with strategy, develop exceptional teams, and shape how Affirm grows and strengthens our platform partnerships. •Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals •Lead and develop a high-performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio •Drive portfolio performance across retention, growth, product adoption, operational health, and long-term partnership value •Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and Affirm’s long-term strategic priorities •Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution •Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics •Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience Compensation: •$275,000 - $350,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!