Hiring: Director Patient Experience, Jeanes and Women & Families Campus Company: Temple Health – Temple University Health System Location: Philadelphia, PA Job Posted Time: 2026-09-16 12:59:39 About the job Experience: •3 years experience in a leadership role in Healthcare, Customer Service/Hospitality, Quality Improvement, Communications or other related fields Required •General Experience with HCAHPS, OAS-CAHPS, outpatient, behavioral health and oncology patient satisfaction surveys Required •3 years experience implementing and accomplishing customer service improvements in a health care setting Preferred •General Experience Working With Patient Satisfaction Vendor Preferred Qualifications: •Bachelor's Degree in Healthcare, Hospitality or other related field Required •Master's Degree in Healthcare, Hospitality or other related field Preferred •Combination of relevant education and experience may be considered in lieu of degree Required Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!