Director, Order Transformation

Tactile Medical - Minneapolis, MN

Hiring: Director, Order Transformation Company: Tactile Medical Location: Minneapolis, MN Job Posted Time: 2026-09-16 12:24:54 Target Skills & Keywords : Change Management, Prior Authorization, Product Management, Program Management, Revenue Cycle Management, Six Sigma About the job Experience: •10+ years of progressive experience leading transformation, operations, process improvement, technology-enabled change, program delivery, healthcare operations, reimbursement operations, or related work. •5+ years of people leadership experience, including experience leading teams, cross-functional programs, or enterprise initiatives. Required Skills: •Lead the Order Transformation function responsible for future-state design, transformation delivery, governance for new platforms and enterprise initiatives, automation, and capability building across reimbursement operations. •Provide leadership for transformation initiatives such as new platforms and enterprise initiatives, automation, future-state workflows, and operating model changes that impact Order Operations and related teams. •Partner with Order Excellence to ensure transformation priorities reflect operational needs, frontline feedback, process realities, and measurable business outcomes. •Translate business priorities, operational pain points, and future-state goals into clear transformation roadmaps, project plans, decision-making routines, and implementation approaches. •Lead program and portfolio delivery for transformation efforts, including scope, milestones, risks, dependencies, stakeholder alignment, and benefits realization. •Serve as a business product and process partner for technology-enabled change, ensuring requirements, workflows, adoption needs, and operational impacts are clearly defined. •Build structured feedback loops with Order Excellence, Core Order Operations, Operational Excellence, RCM, Patient Services, Sales, IT, Finance, Compliance, and other partners to support successful transformation delivery. •Lead change management and adoption activities so new tools, processes, and operating routines are understood, implemented, and sustained by impacted teams. Qualifications: •Bachelor’s degree in business, healthcare administration, operations, technology, finance, analytics, or a related field; equivalent relevant experience may be considered. •Strong ability to translate business needs, operational pain points, risks, costs, benefits, and expected outcomes into clear recommendations and executive-level decisions. •Demonstrated capacity to travel as business needs require. •Advanced degree such as MBA, MHA, or related graduate degree. •Medical device, durable medical equipment, payer, provider, prior authorization, reimbursement, revenue cycle, or healthcare operations experience. •Lean, Six Sigma, process improvement, project/program management, product management, analytics, or change management certification. •Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience. Compensation: •$132,900 - $199,290 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!