Hiring: Director, Omnichannel Excellence, Scientific Education and Evidence Communication Company: Eisai US Location: Nutley, NJ Job Posted Time: 2026-09-12 11:48:14 Employment Type: Hybrid Target Skills & Keywords : Change Management About the job Experience: •10+ years of demonstrated experience in pharmaceutical, biotechnology, healthcare, Medical Affairs, or customer engagement roles. •5+ years of direct omnichannel strategy, customer experience, personalization, journey design, or engagement transformation experience. •5+ years of demonstrated Medical Affairs experience including scientific exchange, medical education, and HCP engagement. Required Skills: •10+ years of demonstrated experience in pharmaceutical, biotechnology, healthcare, Medical Affairs, or customer engagement roles. •5+ years of direct omnichannel strategy, customer experience, personalization, journey design, or engagement transformation experience. •5+ years of demonstrated Medical Affairs experience including scientific exchange, medical education, and HCP engagement. •Demonstrated experience in both management consulting and/or pharmaceutical or biotechnology organizations. •Identify unmet stakeholder needs and translate insights into omnichannel scientific education solutions. •Design, champion, integrate, deploy, and measure customer-centric engagement strategies and experiences. •Develop near-, mid-, and long-term roadmaps that advance omnichannel maturity and scientific education excellence. •Lead omnichannel design thinking, stakeholder journey mapping, and experience design efforts. Compensation: •$193,600 - $254,100 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!