Hiring: Director of Research and Knowledge Services Company: Thompson Coburn LLP Location: St Louis, MO Job Posted Time: 2026-09-03 11:02:26 Employment Type: Full-time / Remote Target Skills & Keywords : Risk Management About the job Experience: •8 years of progressively responsible experience in legal research, law library leadership, knowledge management, information services, or legal technology with at least 5 years in a leadership role at an Am Law 200 firm or equivalent professional services environment required. •At least 5 years in a leadership role at an Am Law 200 firm or equivalent professional services environment required. Required Skills: •Defines and executes a multi-year strategic vision for transforming the Firm’s library function into a modern research & knowledge services team that delivers high-value, billable, research, intelligence, knowledge management, and workflow to the Firm’s practice groups. •Partners with practice group leaders to identify research, knowledge, data, current awareness, precedent, experience, and workflow needs specific to each practice. •Leads, develops, and manages a diverse team of research, knowledge, and information professionals. •Oversees the selection, deployment, and optimization of all research resources informed by usage analytics, practice-group demand, and emerging product capabilities. •Leads the evaluation, pilot, governance, adoption, and scaling of AI-enabled research and workflow tools, including Harvey and AI capabilities within platforms such as Westlaw, LexisNexis, Bloomberg Law, and Wolters Kluwer Vital Law. •Develops responsible AI research protocols partnering with Information Services, Risk Management & Compliance, and practice leaders to identify AI-enabled use cases that improve research quality, reduce friction, support lawyer workflows, and enhance client service. •Develops a firmwide approach to capturing the value of research and knowledge services, including cost recovery, matter-based research support, billable service models where appropriate, and alignment with client billing guidelines. •Manages budget planning, cost control, and financial performance using ROI analytics and practice-aligned investment priorities. Qualifications: •Master’s degree in Library Science, Information Science, Knowledge Management, Legal Technology, Data/Information Management, or equivalent required. •JD, MBA, advanced degree, or equivalent professional experience in a law firm, in-house legal department, professional services, or research-intensive environment may be considered. •Minimum of 8 years of progressively responsible experience in legal research, law library leadership, knowledge management, information services, or legal technology with at least 5 years in a leadership role at an Am Law 200 firm or equivalent professional services environment required. •Proven success repositioning or building a research/knowledge function, including service redesign, increasing stakeholder engagement and service utilization, while demonstrating ROI to firm leadership preferred. •Hands-on experience evaluating, deploying, and governing AI-powered legal research and workflow tools in a production environment preferred. •Track record of designing innovative, technology-enabled workflows that measurably improved efficiency, client service, or revenue contribution preferred. •Operational familiarity with law firm economics, billing practices, and partnership structures preferred. •Short & Long Term Disability Insurance Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!