Hiring: Director of Quality-Operations Company: BW Papersystems Location: Hunt Valley, MD Job Posted Time: 2026-09-16 14:48:28 Target Skills & Keywords : Lean Manufacturing About the job Experience: •10+ years of professional experience leading a Quality Organization in capital equipment manufacturing environment. Required Skills: •Develop the overall Quality Improvement Strategy and lead the management team in the cross-functional adoption and execution of that strategy. •Develop and maintain a business/quality management system to improve operating efficiency, quality and productivity in operations, to improve customer satisfaction and increase profitability in a safe working environment within the local business. •Continuously assess the overall Quality Management System, Quality Plan and Quality Organization to determine priorities for quality improvement. •Establish the key improvement priorities, and using a strategy deployment approach, develop and execute a cross-functional, strategic action plan to drive improvement. •Identify the leading sources of customer dissatisfaction. •Determine the underlying causes and develop/execute strategies to eliminate those causes. •Determine the true, systemic root causes of internal failure and Cost of Poor Quality (COPQ). •Execute a strategy consisting of well-planned and executed preventive actions that reduce COPQ and other forms of waste. Qualifications: •Requires the ability to independently resolve complex problems. •Requires ability to manage a skilled and diverse staff, communicate effectively, represent the organization, act decisively, and influence decisions of senior managers and customers. •Requires foresight to anticipate problems and recognize opportunities for cost-effectively improving operations. •Customer Focus – Building strong customer relationships and delivering customer-centric solutions. •Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. •Drives Results - Consistently achieving results, even under tough circumstances. •Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. •Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. •Ensures Accountability - Holding self and others accountable to meet commitments. •Collaborates – Building partnerships and collaborating with others to meet shared objectives. Compensation: •$155,000 - $210,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!