Hiring: Director of Product, Delivery and Fulfillment Intelligence (Remote) Company: ezCater Location: United States Job Posted Time: 2026-09-09 18:03:34 Target Skills & Keywords : Chai, Go, Make About the job Required Skills: •Define the vision, strategy, and multi-year roadmap for the Delivery & Fulfillment Intelligence Platform, holding a clear line: this platform owns the decision and the data; the experience teams own how that decision reaches customers, drivers, and restaurants. •Define the delivery domain from first principles — the canonical event and state model, telemetry and history, and the governed contracts every other domain will build against. •Develop key capabilities such as order risk assessment and proactive intervention, building- and address-level intelligence that compounds with every delivery, decomposed lead-time and promise accuracy, and dynamic routing and orchestration that re-dispatches in real time when conditions change. •Build capabilities that don't come off a shelf — demand and capacity forecasting, and network optimization that allocates delivery supply against forecasted demand under real cost, coverage, and reliability constraints. •Partner with the Data organization on the foundation all of it depends on: instrumenting the lifecycle, defining the metrics that matter (on-time performance, promise accuracy, straight-through rate), and standing up the learning loop that closes the gap between what we predict and what actually happens. •Drive the hard architectural and commercial trade-offs: what we build versus what we buy (ETA services, optimization solvers, telematics), and what belongs in a model versus a sol Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!