Hiring: Director of IT Services Company: InstantServe LLC Location: Jackson, MS Job Posted Time: 2026-09-16 17:34:53 Employment Type: Contract / Remote Target Skills & Keywords : AWS, Auth0, Azure, CI/CD, CloudWatch, Cloudflare, DNS, Dynatrace, EC2, GitLab, HIPAA, IAM, Load Balancing, Medicaid, RDS, S3, VPC, Vendor Management About the job Experience: •10+ years managing enterprise IT operations/infrastructure •8+ years leadership experience with technical teams •2+ years AWS cloud management (EC2, S3, IAM, VPC, CloudWatch, Landing Zone) Required Skills: •Lead AWS migration, enforce governance, manage disaster recovery, optimize cloud costs. •Oversee LAN/WAN, wireless, DNS, load balancing, and modernization of network infrastructure. •Manage service desk KPIs, incident escalation, self-service tools, and automation. •Oversee compute, storage, virtualization, backups, lifecycle management, and compliance. •Ensure HIPAA, CMS, and state security compliance; support audits and risk assessments. •Oversee vendors, contracts, procurement, and performance monitoring. •Establish SOPs, service catalogs, dashboards, and reporting for IT service management. Qualifications: •Bachelor’s degree required •Walter Sillers Building, Jackson, MS (100% onsite, no remote option) Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!