Hiring: Director of Hotel Operations (Caesars New Orleans) Company: Caesars Entertainment Location: New Orleans, LA Job Posted Time: 2026-09-17 00:10:01 Target Skills & Keywords : Project Management About the job Experience: •5-7 years of Hotel General Manager experience required. •7 years of Hotel General Manager experience required. Required Skills: •Working closely with property and corporate leadership, the Director aligns operational, commercial, and talent strategies to deliver measurable business results, establish luxury service standards, leverage data-driven decision-making, and build high-performing teams that support long-term growth and operational excellence. •Provide functional leadership to multiple luxury hotel towers and hotel-related departments throughout the New Orleans property. •Generates meaningful synergy through streamlining operations, people, creating subject matter experts and initiatives for service, capital, product offerings/developments, brand marketing, and service standards. •Designs and develops additional product, premium luxury experience, and ancillary revenue streams within the hotel vertical. •Develops cohesive revenue and operations strategies. •Provides on-going operations leadership and support to management within front office, housekeeping, public areas, and bell operations on driving service, upsell and dynamic pricing revenue on a day-to-day basis. •Shows relentless prioritization and data-driven decision-making to ensure the team is working towards the right goals and has the tools needed to achieve them. •Builds models to evaluate the economics, value, and opportunity costs of strategic initiatives intended to multiply hotel operations productivity. Qualifications: •Bachelor’s degree in hotel, business, or related field preferred •Minimum 5-7 years of Hotel General Manager experience required. •Renovation/project manager and opening property experience preferred. •Knowledge of Revenue Management systems. •Demonstrated success in leading initiatives, achieving goals, and succeeding in a team environment. •Demonstrated success in managing operations, including guest experience and operational performance. •Demonstrated capacity to resolve problems quickly, such as guest complaints or staff conflicts. •A keen eye for detail to monitor all aspects of the hotel’s operations, from housekeeping and food & beverage services. •Excellent sales and marketing acumen with great interpersonal skills. •Excellent interpersonal, customer service, communication, team building, and problem-solving skills are required Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!