Director of Digital Product

Miami Dolphins and Hard Rock Stadium - Miami Gardens, FL

Hiring: Director of Digital Product Company: Miami Dolphins and Hard Rock Stadium Location: Miami Gardens, FL Job Posted Time: 2026-09-17 04:40:22 Employment Type: Full-time / On-site Target Skills & Keywords : Accessibility, Product Management, Project Management, SaaS, User Experience About the job Experience: •7+ years of experience in digital solutions, eCommerce, or product management with a proven record of delivering successful digital projects •3+ years of experience as a digital product owner •2+ years of experience leading a team of 3+ within digital product, UX/UI, or eCommerce Required Skills: •Partner with Sales, Brand and Operations to identify and resolve friction points in the customer journey. •Lead UX/UI improvements across websites and apps to increase conversion and fan engagement. •Design and run A/B tests on layouts, pricing displays, and purchase flows to maximize add-to-cart and purchase rates. •Ensure digital experiences are accessibility-ready by collaborating with the Compliance team on ADA and regulatory requirements. •Execution & Delivery of Digital Enhancements •Lead the product lifecycle, manage the digital product roadmap, ensuring on-time delivery of enhancements that impact revenue and fan experience. •Partner with Engineering on system integrations (CRM, ESP, ticketing, payment platforms and other digital systems), ensuring requirements are clear and solutions are tested before launch. •Coordinate with external vendors to deliver upgrades that improve site and app performance without disrupting fan experience Qualifications: •Bachelor’s degree in digital marketing, computer science, business, or a related field; Master’s preferred •Strong expertise in web development principles, UX/UI, CRO (conversion rate optimization), and SaaS platforms •Applied hands-on capability in QA, usability standards, and accessibility best practices •Proven ability to collaborate cross-functionally, particularly in a highly matrixed organization •Excellent communication skills with the ability to bridge technical and business discussions to influence strategic decisions •Highly analytical, with a focus on using data and metrics to drive decisions and optimize the customer journey •Strong project management skills with the ability to balance multiple projects and deadlines while delivering quality, timely results •Operational familiarity with digital compliance and best practices, as well as with tools and systems integral to delivering a top-tier digital experience •Demonstrated success in fostering a collaborative environment that aligns teams toward shared goals •An instinctive understanding of user experience, with a passion for continuous improvement and innovation Compensation: •Medical, dental, and vision insurance Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!