Hiring: Director of Customer Marketing & Community Company: Assort Health Location: San Francisco, CA Job Posted Time: 2026-09-10 13:37:32 Employment Type: On-site Target Skills & Keywords : Embedded Systems, Product Strategy, Program Management About the job Experience: •10 years in customer marketing, customer advocacy, customer success, community, field marketing, product marketing, or a related B2B discipline. Healthcare, healthtech, or another complex enterprise software environment preferred. Required Skills: •Assort Health is hiring our first •In any given week, you might be producing a customer case study or testimonial, preparing a customer to speak at an industry event, coordinating strategic references for enterprise deals, or ensuring customer proof points are embedded across campaigns, the website, events, sales collateral, and executive communications. •This is a highly cross-functional role. •Customer growth strategy. Build the operating system behind how we turn our customer advocates into a durable growth engine. Identify champions, cultivate executive relationships, coordinate reference requests across Sales and Marketing, and develop scalable programs that directly contribute to pipeline growth. •Customer speaker bureau & high-profile engagements. Build a pipeline of customers ready to speak at flagship events (Ascend, ViVE, HIMSS, specialty conferences), on webinars, and with press. Identify who's ready, prep them, and place them where they'll have the most impact. •Reference program. Build and scale Assort's customer advocacy and reference program across Sales, analysts (KLAS, Gartner), media, etc. Design the operating system, matching logic, and request workflows that make customer references scalable, thoughtful, and exceptional for both our customers and internal teams. •AI-native operations. Treat AI as core infrastructure for this role. Design workflows that use AI to streamline research, customer interviews, content development, program management, and advocacy operations, enabling exceptional quality, faster execution, and greater scale. Compensation: •$180,000 - $210,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!