Hiring: Director of Customer Management Company: Harper Harrison Location: Dallas-Fort Worth Metroplex Job Posted Time: 2026-09-10 13:13:58 Target Skills & Keywords : AWS, Azure, GCP About the job Experience: •10+ years of experience in strategic account management, customer management, enterprise sales, leasing, or business development within the data center industry. Required Skills: •Build and maintain executive-level relationships with strategic customers, serving as their primary commercial point of contact. •Partner with Business Development and Leasing teams to support customer growth opportunities, account expansion, and long-term hyperscale partnerships. •Partner cross-functionally with internal teams including Development, Finance, Legal, Operations, Product, and Marketing to successfully execute complex customer engagements. •Lead account planning, customer business reviews, and executive meetings to support long-term customer success. •Develop strategic account plans and organizational maps to strengthen customer relationships and identify future growth opportunities. •Ensure a seamless transition from executed lease agreements through customer handoff and project execution. •Track customer activity, pipeline updates, and account information within CRM platforms. •Monitor industry trends, competitive activity, and customer needs to help shape commercial strategy. Qualifications: •Bachelor's degree in Business, Finance, Marketing, Real Estate, or a related field (MBA preferred). •Proven success managing executive-level customer relationships and leading complex commercial negotiations. •In-depth knowledge of data center leasing, commercial strategy, and customer account management. •Excellent communication, presentation, and relationship-building skills with the ability to influence senior stakeholders. •Demonstrated capacity to collaborate across Development, Finance, Legal, Operations, Product, and Marketing teams to deliver successful customer outcomes. •Strong commercial acumen with a track record of driving customer growth, account expansion, and long-term partnerships. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!