Director of Commissioning and Field Service
Form Energy - Somerville, MA
Hiring: Director of Commissioning and Field Service Company: Form Energy Location: Somerville, MA Job Posted Time: 2026-09-10 11:41:44 Employment Type: Full-time Target Skills & Keywords : Product Management, Quality Assurance, SCADA About the job Experience: •10+ years of progressive leadership experience in Commissioning, Field Service, Field Operations, or Technical Support for utility-scale energy, industrial, or complex electro-mechanical systems, with 4+ years managing a global or large regional team. Required Skills: •The Field Service team within the Commercial Operations group at Form will be instrumental in the deployment, operations, and maintenance of Form's projects and will be invaluable in ensuring high product uptime and customer satisfaction in the market. •This position offers a pivotal opportunity to join a growing team at Form to establish the field service function and to support our growing fleet of deployments at scale. •Lead and grow the Commissioning and Field Service organization, including hiring, training, and managing field service managers, engineers, and technicians. •Develop and execute the commissioning playbook, ensuring a seamless transition from construction completion to COD. •Develop and execute the comprehensive O&M strategy, including operational standards, safety protocols, and quality assurance processes for commissioning and field service. •Own the MTTR and Availability metrics for commissioned systems, developing the preventative maintenance program and rapid response infrastructure to meet SLAs. •Hold full P&L responsibility for the field service organization, including the negotiation and execution of LTSAs and the management of Warranty and LD exposure •Collaborate closely with Product Engineering, Product Management, and Manufacturing teams to provide crucial field feedback to inform product improvements including ease of commissioning and serviceability. Qualifications: •Demonstrated track record of building and scaling a commissioning or O&M organization, including defining metrics, setting up a NOC/ROC, implementing field ops management systems, and driving customer satisfaction. •Practical experience with energy storage systems, including power electronics, high-voltage systems, protective relaying, SCADA and grid support functionality. •Strong knowledge of relevant safety standards, industrial codes, and best practices for field operations, troubleshooting, and maintenance (e.g. OSHA, NFPA 70E). •Exceptional written and oral communication, negotiation, and executive presentation skills with the ability to effectively manage customer and partner relationships. •Strategic and resourceful leader capable of driving cross-functional alignment and managing complex, time-critical field issues in a fast-paced environment. •Bachelor’s degree or higher in Engineering, Physics, or equivalent. •Humanity is a cornerstone of Form Energy’s culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here. Compensation: •$199,950 - $293,835 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!