Director of Collections

CMA CGM - Norfolk, VA

Hiring: Director of Collections Company: CMA CGM Location: Norfolk, VA Job Posted Time: 2026-09-10 12:36:02 Employment Type: Remote Target Skills & Keywords : Microsoft Excel About the job Experience: •10 years of relevant industry experience required. •10 years preferred in commercial collections, accounts receivable, finance, or a related discipline. Required Skills: •Lead the regional collection strategy and oversee collection performance across the U.S. and Canada. •Provide leadership and oversight of local and offshore shared-service collection activities. •Partner closely with Sales, Credit, Finance, Customer Service, Operations, and other stakeholders to remove collection barriers and resolve significant customer issues. •Build and develop a high-performing collections organization through strong leadership, coaching, accountability, and consistent execution. •Identify root causes of recurring delinquency, disputes, and collection barriers and implement sustainable, cross-functional solutions. •Lead and participate in strategic projects and continuous improvement initiatives impacting Collections and the broader Quote-to-Cash process. •Extensive knowledge of commercial collections, accounts receivable management, and strategies for reducing delinquency and DSO. •Knowledge of the ocean container shipping, transportation, logistics, or related industries preferred. Qualifications: •Preferred areas of study include Accounting, Business Administration, Economics, or a related discipline. An equivalent combination of education and relevant professional experience may be considered. Compensation: •$95,000 - $122,000 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!