Hiring: Director of Agent Product Management, Health Systems Company: Assort Health Location: San Francisco, CA Job Posted Time: 2026-09-15 13:00:32 Employment Type: On-site Target Skills & Keywords : Cerner, Change Management, EHR, Epic Systems, Integration Testing, Program Management, Project Management, Revenue Cycle Management, SaaS, Twilio About the job Experience: •12 years in Consulting, Implementation, or Delivery, including direct experience leading implementations at large health systems or IDNs Required Skills: •Personally lead Assort's most strategic and complex health-system implementations end-to-end — multi-service-line, multi-site rollouts across large provider organizations and IDNs — including navigating the customer's IT, security, and procurement processes •Build and lead the health-system implementation team — hire, develop, and coach APMs, and own the hiring bar, team structure, and career development as the function scales •Set the standard and build the playbook for how Assort implements at health systems — scoping methodology, best practices, and tooling — in an early, fast-evolving motion •Own team-wide launch performance for the health-system portfolio (time-to-launch, agent performance); proactively identify and remove systemic execution risks before they escalate •Serve as the executive relationship owner for flagship health-system accounts, engaging CIO, CMIO, VP Patient Access, and Revenue Cycle leaders directly •Partner as a key stakeholder in cross-functional leadership forums (Product, Eng, Ops, Sales), translating implementation insight into roadmap priorities and go-to-market positioning •Own the analytics and reporting strategy for the portfolio; tie decisions to access KPIs (abandonment, hold time, conversion, staffing capacity) and present portfolio-level intelligence to senior leadership •Direct experience implementing SaaS / enterprise software at large health systems or IDNs — having personally owned deployments end-to-end through IT, security, and procurement (required) Compensation: •$205,000 - $250,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!