Hiring: Director National Accounts Client Services Company: MetLife Location: Dallas, TX Job Posted Time: 2026-09-10 12:33:41 Target Skills & Keywords : Project Management About the job Experience: •5-7 years relevant business experience as a proven leader with deep industry expertise, strong business acumen, and a track record of successfully leading teams and delivering results. •7 years relevant business experience as a proven leader with deep industry expertise, strong business acumen, and a track record of successfully leading teams and delivering results. Required Skills: •Provides strategic leadership and oversight of client service operations, ensuring timely, accurate delivery of all customer-facing services and deliverables. •Builds and maintains strong relationships with customers and brokers, proactively addressing needs, anticipating concerns, and driving customer satisfaction. •Serves as the primary owner of day-to-day account management, identifying operational risks, resolving issues, and implementing continuous improvement opportunities. •Collaborates across internal teams and external partners to ensure seamless service delivery, operational excellence, and achievement of client objectives. •Contributes to business growth and profitability through financial stewardship, strategic planning, participation in RFPs and client presentations, and maintaining accurate operational reporting and data. Qualifications: •Highly skilled in project management, problem-solving, and analytical decision-making, with the ability to manage multiple priorities, adapt to changing circumstances, and drive execution. •Collaborative and influential communicator who builds strong relationships, motivates teams, works effectively across stakeholders, and operates successfully in both autonomous and ambiguous environments. •Demonstrated capacity to use approved AI tools to support routine tasks such as drafting, summarizing, organizing information, and improving day-to-day efficiency •High school diploma or equivalent. •Bachelor’s degree in related field preferred. •Prior experience with Disability benefits. •Knowledge of Group Benefits core (particularly Life, and Dental) and voluntary products. Compensation: •$125,000 - $140,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!