Hiring: Director Mortgage Operations Company: Teachers Federal Credit Union Location: Hauppauge, NY Job Posted Time: 2026-09-12 15:14:51 Employment Type: Full-time Target Skills & Keywords : Regulatory Compliance, Risk Management About the job Experience: •Minimum six years progressive mortgage operations experience, including at least three years in a leadership role overseeing national or multi-state operations required •Extensive knowledge of national mortgage rules, investor requirements, and regulatory compliance required •Requires National Mortgage Licensing System registration •Proven ability to lead and scale operations in a high-volume, multi-state mortgage environment •In-depth knowledge of LOS platforms (e.g., Encompass) and related mortgage technology Required Skills: •Directs day-to-day and strategic leadership of national mortgage operations including processing, underwriting, closing, post-closing, and funding •Ensures operational compliance with federal and state laws and all applicable investor/agency guidelines (FHA, VA, USDA, Fannie Mae, Freddie Mac) •Develops and execute operational policies, procedures, and systems to support scalability and efficiency in a multi-state environment •Collaborates with national sales leadership to align operational execution with pipeline forecasts, service expectations, and growth targets •Leads preparation and response for agency and regulatory audits, including implementation of audit findings and compliance best practices •Manages operational performance using key metrics (turn times, pull-through rates, quality control, service levels) •Builds and mentor high-performing, geographically distributed teams while promoting a culture of accountability, service, and continuous improvement •Drives implementation of technology solutions and process enhancements to optimize loan flow and member experience Qualifications: •Bachelor’s degree in Business, Finance, or a related field (MBA preferred) required Compensation: •$138,750 - $173,500 / year •This position is eligible for our annual discretionary bonus program Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!