Hiring: Director, Member Services Company: Tennessee Valley Public Power Association, Inc. Location: Shelbyville, TN Job Posted Time: 2026-09-03 14:47:02 Employment Type: Contract About the job Experience: •10 or more years of progressive experience in member service, with at least 3 years in a supervisory or management role. Experience within an electric cooperative or utility industry strongly preferred. Qualifications: •Bachelor’s degree in Business Administration, Organizational Leadership, Communications, or a related field. •101-Exec/Sr Officer | Supervisory | Pay Grade: 16 | Exempt | No residency requirement •Position description effective date: August 2026 •Valid driver’s license required; selected candidate must obtain a valid Tennessee driver’s license within 90 days of employment if not held at time of hire. Certifications relevant to customer service and/or management functions (e.g., TVPPA Supervisor Certificate of Customer Service) are preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!