Hiring: Director, Internal Operations, Consumer Company: Orchestra Location: New York, NY Job Posted Time: 2026-09-10 12:11:05 Employment Type: Hybrid Target Skills & Keywords : Project Management, Stakeholder Management About the job Experience: •7+ years of experience in communications, account management, project management, operations, or another highly cross-functional role. Agency experience is strongly preferred Required Skills: •5-7+ years of experience in communications, account management, project management, operations, or another highly cross-functional role. Agency experience is strongly preferred •Exceptional project management and organizational skills, with the ability to manage multiple priorities and drive complex initiatives from concept through execution •Strong business acumen with the ability to interpret staffing, utilization, and operational data to support resource planning and decision-making •Excellent communication and stakeholder management skills, with the ability to influence, collaborate, and build alignment across cross-functional teams •A proactive, solutions-oriented mindset with the adaptability to thrive in a fast-paced, evolving agency environment Qualifications: •As a Director, Internal Operations, Consumer on the Derris team you will … •Serve as a strategic partner to the CEO and senior leaders, translating business priorities into actionable plans and ensuring successful execution across the organization •Lead cross-functional planning and agency-wide initiatives, ensuring priorities stay organized, decisions turn into action, and work keeps moving forward •Design and improve systems, processes, and tools that strengthen staffing visibility, account health, and overall business performance •Partner with leadership on staffing and resource planning, balancing business needs with team strengths, employee development, and opportunities for people to do their best work •Partner with cross-functional Orchestra teams to introduce new tools, systems, and initiatives in ways that are practical, efficient, and easy for account teams to adopt. •Create clear workflows and follow-up processes that improve accountability, reduce administrative burden, and help teams stay focused on client work. •Quarterback the agency's business development efforts by coordinating new business operations, resource planning and proposal readiness Compensation: •$130,000 - $140,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!