Hiring: Director/Head of Financial Crimes Investigations, North America Company: Crypto.com Location: Chicago, IL Job Posted Time: 2026-09-16 12:58:06 Employment Type: Hybrid Target Skills & Keywords : AI, Blockchain, CV, Pig About the job Experience: •5+ years of relevant experience in AML/CFT investigations, transaction monitoring, customer due diligence and risk assessment, etc •3+ years of experience in a leadership or people management role, building and scaling teams within a crypto exchange, digital asset fintech, or complex financial institution Required Skills: •The North America Head of Financial Crimes Investigations will assist with various assignments supporting the Compliance Program of the Company for the regional North America clients (US & Canada). •Own and manage the end-to-end review, investigation, and disposition of Level 2/escalated cases and Suspicious Activity Report (SAR) filing processes for North American entities. Lead and mentor a team of experienced investigators conducting complex investigations to the highest regulatory standards •Oversee investigations leveraging traditional AML transaction monitoring alongside advanced blockchain analytics software (e.g., Chainalysis, TRM Labs) to trace customer blockchain transaction activity and identify suspicious fund flows, sanctions evasion, or mixing services •Continuously support the local Money Laundering Reporting Officer (MLRO) and / or BSA / Compliance Officer. Support responses to regulatory inquiries, examinations, internal audits, and law enforcement requests (e.g., subpoenas) involving digital assets and complex financial crime •Develop, monitor, and report on a suite of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for internal stakeholders and executive leadership. Proactively analyze trends in suspicious behavior to guide programmatic adjustments and scale operations •Oversee service level agreements and quality indicators to ensure consistent performance in the team. Forecast staffing requirements, drive the recruitment of top investigative talent, and develop robust training programs Qualifications: •Extensive, hands-on experience managing complex crypto/fiat transactional investigations, including drafting and reviewing SARs to FinCEN/FinTRAC and other regulatory standards •Direct experience utilizing blockchain analytics tools (e.g., Chainalysis, TRM Labs) and enterprise case management platforms •Broad and deep understanding of financial crime typologies specific to virtual currencies (e.g., darknet markets, ransomware, pig butchering scams, unhosted wallets, and mixing services) •Strong operational focus with the ability to structure ambiguous problems, manipulate data, and synthesize actionable insights for executive reporting •Excellent written and verbal communication skills; ability to translate complex crypto and compliance issues for both technical and non-technical audiences •Preferred: Professional certifications such as CFE, CFCS, or specialized blockchain compliance certifications (e.g., CCAS, CRC) are highly preferred •Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. •Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions. •Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. •Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. Compensation: •$150,000 - $225,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!