Hiring: Director, Global Programs Company: Braze Location: Chicago, IL Job Posted Time: 2026-09-10 10:37:29 Employment Type: Hybrid Target Skills & Keywords : SaaS About the job Experience: •8+ years in Solutions Consulting, program/business operations, or a related client-facing function within B2B SaaS, including 4+ years managing managers or multi-team organizations. •Strong program management fundamentals: prioritization across competing initiatives, resourcing, and executive-level reporting. •Operational familiarity with value engineering/ROI methodology and enterprise RFP processes is a strong plus. •Proven ability to operate across time zones and regions (AMER, EMEA, APAC), with a track record of building consistent global process. •Excellent communication and stakeholder management skills, with comfort presenting to senior/executive leadership. Required Skills: •You'll balance hands-on people leadership with program-level thinking: setting priorities across four distinct teams, resolving cross-functional dependencies, and reporting on the collective impact of these programs to Solutions leadership. •Team Leadership: Lead a global team of managers and individual contributors across Value Consulting, Proposal Writing, Program Management, and Partnership Solutions, including hiring, coaching, and performance management. •Value Consulting Oversight: Guide the Lead and Senior Value Consultants who build the business case and ROI narrative for enterprise deals, ensuring consistent methodology and quality across regions. •Proposal & RFP Strategy: Oversee the Proposal Writing function, ensuring RFP and proposal responses are timely, accurate, and consistently reflect Braze's positioning across regions. •Program Management: Direct program management resourcing and process for cross-functional initiatives, ensuring the team has visibility, structure, and reporting cadence across the broader Solutions org. •Partnership Solutions: Oversee the Partnership Solutions team and its regional Global Strategic Partnership (GSP) Solutions Consultant leads (AMER, EMEA, APAC), ensuring partner-sourced and partner-influenced deals get consistent technical and consultative support. •Cross-Functional Alignment: Partner with Sales, Solutions Consulting, PMM, and Partnerships leadership to align priorities, staffing, and process across all four teams. •Operating Cadence & Reporting: Establish metrics and reporting rhythms (e.g., proposal turnaround, deal support coverage, partner-sourced pipeline impact) to demonstrate program value to executive leadership. Compensation: •Competitive benefits and rewards package •Competitive compensation that may include equity •For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $146,000 and $204,000/year, with an expected On Target Earnings (OTE) between $175,000 and $250,000/year (including bonus or commission). Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!