Director, Global Field Enablement
Klaviyo - Boston, MA
Hiring: Director, Global Field Enablement Company: Klaviyo Location: Boston, MA Job Posted Time: 2026-09-10 10:43:25 Target Skills & Keywords : Change Management, Embedded Systems, Program Management, Project Management, SaaS, Stakeholder Management About the job Experience: •10+ years in enablement, L&D, PMM, or related roles spanning at least two customer-facing functions (e.g., sales and CS, or sales and business development). •5+ years managing and developing high-performing teams, ideally across multiple regions. •5+ years in subscription/SaaS, preferably a hyperscale cloud-native platform, with a proven record scaling enablement for GTM orgs of meaningful scale. Qualifications: •Comfortable owning enablement for both top-of-funnel/pipeline generation (BDR/SDR) and closing/post-sale motions, recognizing these require distinct coaching and content approaches. •Strategic leader with a vision for global field enablement, able to set and own enablement strategy across the full customer lifecycle and influence cross-functional VPs. •Globally minded, balancing central and regional decision-making and creating space for regional autonomy. •Strong relationship-builder able to lead and influence in a highly matrixed organization (Sales, Business Development, Marketing, Product, Partnerships, CS), including driving alignment with peer enablement teams without direct authority. •Exceptional coach committed to the professional development of team members and leaders. •Strong point of view on GTM methodology and how CS, Sales, Business Development, Marketing, and Partnerships work together. •Fluent with modern GTM/enablement technology (conversation intelligence, content/knowledge platforms, LMS) and a working point of view on where AI can responsibly improve productivity; experience piloting or scaling AI-enabled tools is a strong plus. •Change-oriented, data-driven, and action-biased, with a track record of making new behaviors stick rather than delivering one-time training. •Values soft skills (relationship building, stakeholder management, leadership) as much as hard skills (enablement best practices, quantitative acumen, project management), with strong time management, analytical, and prioritization skills, and the ability to perform well in a fast-paced environment. •It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Compensation: •$180,000 - $270,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!