Director, Forward Deployed Engineering
Chalk - New York City Metropolitan Area
Hiring: Director, Forward Deployed Engineering Company: Chalk Location: New York City Metropolitan Area Job Posted Time: 2026-09-15 11:55:29 Employment Type: Hybrid Target Skills & Keywords : Embedded Systems, Machine Learning, Python, Rust, SQL About the job Experience: •10+ years of engineering experience with 3+ years leading customer-facing engineering teams (forward deployed, solutions architecture, field engineering, or similar) Required Skills: •We're in the office 5 days a week. When unavoidable conflicts come up, we’re flexible. This is not a hybrid role. •Lead, develop, and retain Chalk's team of Forward Deployed Engineers across New York and San Francisco, and own an aggressive hiring plan as the team scales •Define the strategy and operating model for the FDE function: engagement models, account coverage, the pre-sales/post-sales balance, and how FDEs drive expansion within accounts •Own the systems that make the team run — support triage and rotations, escalation paths to Engineering, onboarding playbooks, and the processes for rolling out platform changes to customer environments •Partner closely with Sales and GTM leadership on technical pilots, evaluations, and the technical strategy behind our most important deals •Partner with Engineering leadership to channel customer learnings into the product roadmap and to sharpen the internal tooling FDEs rely on •Stay hands-on: dive into customer architectures, unblock hard technical problems, and set the technical bar for the team •Serve as an executive-level technical counterpart to customer leadership at our largest accounts Qualifications: •Previous experience as a forward deployed engineer or FDE leader at a high-growth startup Compensation: •$300,000 - $350,000 / year •Competitive benefits and rewards package •⚕️Comprehensive medical, dental, and vision insurance for you and your family Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!