Hiring: Director-Digital Product Management - AI Enterprise Platform Company: American Express Location: Phoenix, AZ Job Posted Time: 2026-09-03 02:13:23 Employment Type: Hybrid Target Skills & Keywords : Express, LLM, Make, Move About the job Experience: •10+ years of progressive product management experience, including leadership experience building enterprise software, platforms, developer products, AI/ML products, or cloud technologies. Required Skills: •Innovation remains central to evolving our Enterprise AI Platforms. The Applied AI Innovation function will evaluate and apply emerging AI capabilities and partnerships to shape future platform capabilities and accelerate enterprise adoption •The Enterprise AI Platform team builds the foundational capabilities that enable teams across American Express to develop, deploy, govern, and scale AI-powered products and experiences securely and responsibly. •We are seeking an experienced Director of Product Management to own the strategy, multi-year roadmap, investment priorities, delivery, adoption, and measurable outcomes for a portfolio within the Enterprise AI Platform •The Director will partner closely with Engineering, Architecture, Data Science, Security, Risk, and business teams while leading product managers responsible for delivering enterprise-scale AI capabilities. •Own the product vision and strategy for a portfolio within the Enterprise AI Platform. •Identify recurring customer needs and translate enterprise AI and FDE learnings into scalable platform opportunities, distinguishing capabilities that should be standardized and reused from requirements that should remain application-specific. •Identify opportunities to simplify the AI developer journey and establish scalable "paved roads" while preserving teams' ability to innovate. •Evaluate emerging AI technologies and ecosystem shifts based on their potential to improve customer outcomes, developer productivity, platform economics, enterprise reuse, and speed to production. Qualifications: •10+ years of progressive product management experience, including leadership experience building enterprise software, platforms, developer products, AI/ML products, or cloud technologies. •Proven experience defining product strategy and leading multi-year roadmaps for complex enterprise platforms. •Demonstrated success building and scaling products that enable other teams to develop differentiated customer or employee experiences. •In-depth knowledge of modern AI application architecture and the platform capabilities required to build, evaluate, deploy, govern, observe, and operate AI systems at enterprise scale. •Experience partnering deeply with Engineering to deliver highly technical platform capabilities. •Proven ability to influence senior stakeholders and drive alignment across complex, matrixed organizations. •Strong product judgment, including the ability to determine what should be standardized, abstracted, reused, purchased, or left to individual product teams while balancing customer, technical, operational, risk, and business considerations. •Excellent executive communication, storytelling, and presentation skills. •Experience leading product strategy for enterprise AI platforms, developer tools, ML infrastructure, or intelligent automation. •Experience building or scaling AI-powered products, LLM platforms, agentic systems, or AI orchestration capabilities. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!