Hiring: Director, Digital Experience (REMOTE EASTERN TIME ZONE) Company: Veeam Software Location: United States Job Posted Time: 2026-09-11 13:54:33 Employment Type: Remote Target Skills & Keywords : AI, Accessibility, Adobe XD, Content Strategy, Design System, Figma, Google Analytics, Information Architecture, Maven, Quality Assurance, Sketch, User Experience, WCAG About the job Required Skills: •Own the experience layer across veeam.com and every global digital property, defining the customer journeys, interaction models, navigation, and page standards that internal teams and external partners build against •Lead research and discovery through user interviews, surveys, usability testing, and competitive analysis, translating findings into content structure, user flows, and journey maps that serve real customer needs •Own and evolve Veeam’s UI Kit as the authoritative basis for delivery, applying the brand identity and visual design direction set by our Creative team to documented components, patterns, and interaction standards that enable scale, consistency, and speed •Drive continuous improvement by blending qualitative insight with performance data to surface friction, connect design decisions to business outcomes, and sustain a rhythm of evidence-based iteration •Partner with executive and functional leaders to shape digital priorities, investment, and long-term roadmap, presenting strategy and results in terms that land clearly with non-designers •Partner closely with Creative, who own brand and visual design, and connect content, web development, operations, and technology around shared goals, so elevated experiences and the capabilities behind them ship together at scale •Grow the team’s business fluency and craft, while leading relationships with agencies, contractors, and strategic partners supporting experience work •Technologies You’ll Work With Analysis: web analytics (Google Analytics 4, Adobe Customer Journey Analytics), heat mapping (Microsoft Clarity), funnel and A/B test design (Adobe Target), qualitative user research (UserTesting), and journey mapping and persona development Compensation: •$296,300 - $550,200 / year •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!