Director, Digital Experience & Operations
Thornburg Investment Management - Santa Fe, NM
Hiring: Director, Digital Experience & Operations Company: Thornburg Investment Management Location: Santa Fe, NM Job Posted Time: 2026-09-11 10:21:25 Employment Type: On-site Target Skills & Keywords : Accessibility, Equities, Fixed Income About the job Experience: •8 years of experience in digital marketing, marketing technology, marketing operations, or related disciplines. Required Skills: •Thornburg is a global investment firm delivering on strategy for institutions, financial professionals and investors worldwide. The privately held firm, founded in 1982, is an active, high-conviction manager of fixed income, equities, and multi-asset solutions. •Manage and optimize Thornburg’s marketing technology ecosystem, digital platforms, workflows, and vendor relationships. •Lead digital operations and enablement activities, including marketing technology administration, campaign deployment infrastructure, automation, governance, and reporting. •Own website strategy, administration, publishing processes, and ongoing enhancements to support advisor engagement, content distribution, brand experience, accessibility, and compliance standards. •Develop operational dashboards and reporting frameworks to monitor performance, capacity, productivity, digital channel effectiveness, and alignment with business priorities. •Partner across Marketing, Technology, Distribution, Compliance, Data & Analytics, and Creative teams to improve coordination, execution visibility, prioritization, and scalability. •Identify opportunities to improve content taxonomy, metadata strategy, personalization, workflow efficiency, digital effectiveness, and continuous improvement. •Lead and develop digital marketing, digital operations, and marketing technology resources while managing priorities, workloads, and vendor relationships. Qualifications: •Bachelor’s degree in Marketing, Business, Communications, Information Systems, Digital Marketing, or a related field. •5–8 years of experience in digital marketing, marketing technology, marketing operations, or related disciplines. •Demonstrated success managing marketing technology platforms, websites, workflow tools, marketing automation systems, and digital marketing operations. •Strong project management, organizational, analytical, and problem-solving skills, with experience improving processes, workflows, and campaign execution. •Financial services marketing experience strongly preferred, including experience operating in regulated environments. •The ideal candidate is highly organized, detail-oriented, collaborative, and comfortable balancing hands-on execution with leadership responsibilities. They are a practical problem solver who enjoys working in a fast-paced environment. Compensation: •Medical, dental, and vision coverage Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!