Hiring: Director-Desktop & Client Services Company: Baptist Memorial Health Care Location: Memphis, TN Job Posted Time: 2026-09-10 14:36:40 Target Skills & Keywords : Change Management, Linux, macOS About the job Experience: •5+ years in team management, with 8+ years in computer hardware/software support. •5+ years in imaging, virtualization, or endpoint management. •Imaging: MECM, SCCM, MDT, Ivanti, Intune, Google Admin Console. •Management Platforms: Ivanti Endpoint Manager, Workspace One, Microsoft Intune. •Security & Compliance: Patch management tools, vulnerability scanners, endpoint security solutions. Required Skills: •Strategic Leadership & Team Management •Serve as the strategic lead for the Device Imaging and Integration/Virtualization team, aligning with organizational goals •Manage day-to-day operations, personnel, and performance, fostering a high-performance culture. •Lead and mentor technical teams, including engineers and administrators, in imaging, virtualization, and endpoint management. •Supervise Citrix administrators, coordinate tasks, and mentor junior staff in Citrix technologies •Oversee the administration of Citrix farms, manage app publishing, resource allocation, and usage trends; ensure high availability and performance •Imaging & Deployment Management •Oversee the creation, customization, and deployment of standardized operating system images using tools like Microsoft Endpoint Configuration Manager (MECM), Ivanti Endpoint Manager, Intune, VMware, or Google Admin Console Qualifications: •Certifications (preferred): MCSE, Microsoft 365 Endpoint Administrator, Ivanti or Google Admin certification, ITIL, or related security certifications are a plus. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!