Hiring: Director, Compensation Company: Zendesk Location: Austin, TX Job Posted Time: 2026-09-03 11:01:22 Employment Type: Contract / Hybrid Target Skills & Keywords : AI, User Experience, Zendesk About the job Experience: •12+ years of experience in global compensation, executive compensation, total rewards, compensation analytics, or enterprise HR leadership. •5+ years of people leadership experience, including managing managers and scaling teams. Required Skills: •This is a high-impact leadership role accountable for building scalable compensation operations, establishing practical policy guardrails, and serving as the final decision-maker for complex compensation escalations, exceptions, and executive compensation support. •Direct and oversee the global compensation function, including compensation advising, analytics, tools and systems, policy governance, and employee and manager support. •Develop, modify, and execute global compensation policies, guidelines, and procedures, ensuring alignment with business objectives, compensation philosophy, and organizational values. •Establish and implement compensation strategies and operating models that support pay decisions, job architecture, promotions, market pricing, and annual compensation cycles. •Serve as the functional authority on complex compensation matters and provide guidance to business leaders, HR partners, and employees on policy interpretation, exceptions, and competitive pay decisions. •Partner with Finance, Payroll, Legal, Talent Acquisition, and Total Rewards to support compensation planning, budget allocation, offer design, pay progression, and broader workforce planning. •Lead compensation analytics and insights, including market benchmarking, pay equity analysis, range penetration, incentive analysis, and executive-ready reporting. •Own compensation tools and systems, including configuration, workflow design, data integrity, reporting, and process automation to improve scale, accuracy, and user experience. Qualifications: •Bachelor’s degree in Human Resources, Business, Finance, Economics, or a related field. •Strong experience partnering with senior Finance, Legal, Payroll, HR, and business leaders on compensation strategy and execution. •Demonstrated success building scalable compensation programs, playbooks, and governance frameworks. •Deep knowledge of compensation principles, market pricing, pay equity, job architecture, incentive design, and compensation compliance requirements. •Strong executive presence and ability to communicate complex compensation issues to senior stakeholders. •Proven ability to operate in ambiguity while maintaining disciplined accountability. •Demonstrated capacity to handle highly confidential and sensitive information with discretion. •Strong analytical skills with experience interpreting data and turning insights into actionable recommendations. •CCP certification or equivalent compensation credentials. Compensation: •$196,000 - $294,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!