Hiring: Director, Clinical Operations Company: STERIS Location: Concord, NC Job Posted Time: 2026-09-12 14:38:31 Employment Type: Contract Target Skills & Keywords : Lean Manufacturing, Microsoft Office, Project Management About the job Experience: •12+ years of healthcare experience with 8+ years of leadership experience in a healthcare or manufacturing facility. •8+ years of healthcare experience with 6+ years of leadership experience in a healthcare facility. Required Skills: •The ideal candidate is a hands-on leader who thrives in fast-paced healthcare environments, providing guidance, training, and support to sterile processing management and staff. This position drives accountability, operational efficiency, and continuous improvement while ensuring compliance with all applicable regulatory and industry standards. •If you are passionate about leading high-performing teams, building strong customer relationships, and advancing quality and patient safety, this is an opportunity to make a meaningful impact across multiple healthcare facilities. •Lead and develop a high-performing leadership team across multiple onsite sterile processing departments, ensuring exceptional service delivery and achievement of contractual commitments. •Drive employee engagement, retention, and a culture focused on safety, accountability, and continuous improvement. •Partner cross-functionally with business development partners and customer stakeholders to establish, communicate, and manage expectations while ensuring successful contract execution. •Build strong relationships with executive and operational customer leaders, conducting regular business reviews focused on KPIs, performance results, and strategic objectives. •Ensure achievement of customer KPIs and service level expectations across all assigned locations. •Resolve customer concerns quickly and effectively by identifying root causes, implementing corrective actions, and tracking measurable outcomes. Qualifications: •Bachelor's degree and 8+ years of healthcare experience with 6+ years of leadership experience in a healthcare facility. •Strong knowledge of Sterile Processing, Operating Room, and Material Management functions. •Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. •STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits •Open until position is filled. Compensation: •$124,737 - $161,425 / year •Competitive benefits and rewards package •This position is eligible for bonus participation Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!