Director, Clinical Applications
Endeavor Health - Skokie, IL
Hiring: Director, Clinical Applications Company: Endeavor Health Location: Skokie, IL Job Posted Time: 2026-09-10 11:04:52 Employment Type: Full-time / Hybrid Target Skills & Keywords : Change Management, Epic Systems, User Experience About the job Required Skills: •To be successful in this role, you will be expected to remain current on relevant solutions and technologies and advocate for the adoption of industry best practices. •This role will oversee teams within Lab and Perioperative Services, supporting Epic modules and other applications. •Owns operational performance and support for the assigned applications portfolio, ensuring system stability, timely issue resolution, and effective change management. •Directs day-to-day application support operations, including incident management, escalations, on-call coverage, and change control processes. •Provides direction for solution implementation and optimization projects as needed, including planning, technical setup, building, testing, training, and deployment. •Establishes and monitors performance metrics (e.g., uptime, ticket resolution time, user satisfaction) to drive continuous improvement in application support. •Establishes relationships with domain leaders to understand strategic business needs and user requirements; translates business requirements into specifications that support ease of business operations. •Leads or participates in governance committees to collaborate with key stakeholders on priority and workload management. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!