Hiring: Director, Chief of Staff - Consumer Developer Experience - CDX Company: Capital One Location: Richmond, VA Job Posted Time: 2026-09-02 17:56:43 Employment Type: Full-time Target Skills & Keywords: Chief of Staff, Strategic Partnership, Operational Governance, Organizational Effectiveness, Strategic Planning, Financial Stewardship, Integrated Planning, Budgeting & Labor Strategy, Organizational Change, Operational Excellence, Project Management, Process Management, People Management, Cross-functional Leadership, Matrixed Environment, Executive Advisement, Scalable Processes, Product & Tech & Design Operations Experience: - At least 8 years of experience in Project Management, Process Management, or Chief of Staff experience - At least 3 years of people management experience - Preferred: 5+ years of experience in strategy development - Preferred: 5+ years of experience in budgeting and labor strategy - Preferred: 6+ years of experience driving organizational change and operational excellence Required Skills: - Strategic advisory and operating partnership to senior leadership teams - Designing and evolving organizational operating rhythms, business priorities, and strategic planning processes - Building scalable tools and processes that enhance organizational effectiveness - Synthesizing disparate data and reporting to bring transparency and rigor to business operations - Partnering with Corporate Finance to synchronize operational roadmaps and financial forecasts - Optimizing resource allocations against fiscal targets - Acting as central connective tissue across Product, Tech, Design, and Finance functions - Leading high-stakes special projects across multiple domains in a matrixed environment - Facilitating vocal leadership teams toward purposeful decisions - Creating lightweight processes connected to strategic outcomes - Navigating ambiguity and complex organizational challenges Qualifications: - Bachelor's degree - Highly organized, emotionally intelligent leader - Proven ability to resolve ambiguous and complex organizational challenges - Strong strategic foresight, operational rigor, and influence in a matrixed environment - Experience supporting executive-level leadership (EVP and senior leadership team) - Note: Capital One will not sponsor a new applicant for employment authorization for this position Compensation: - Richmond, VA: $209,500 - $239,100 (Director, Chief of Staff) - Chicago, IL: $209,500 - $239,100 - McLean, VA: $230,400 - $263,000 - New York, NY: $251,400 - $286,900 - Riverwoods, IL: $209,500 - $239,100 - Candidates hired in other locations subject to the pay range associated with that location - Eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI) - Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!