Hiring: Director, Change Management Gateway & Satellite Company: AST SpaceMobile Location: Lanham, MD Job Posted Time: 2026-09-03 10:29:10 Target Skills & Keywords : Jira, R, Segment, ServiceNow About the job Experience: •Minimum of 15+ years of experience in telecommunications, satellite communications, or network operations, including significant experience owning change or release management •At least 5+ years leading change management, CAB governance, or operational readiness functions in a complex, mission-critical environment Required Skills: •The ideal candidate will serve as the authoritative change-control authority and chair of the Change Advisory Board (CAB), ensuring that changes to gateways, satellites, and payloads meet defined readiness, risk, and rollback criteria before they are approved and deployed to the live network. •Lead the design, governance, and continuous improvement of the enterprise change management process spanning Gateway and Satellite/Payload domains •Chair the Change Advisory Board (CAB), facilitating cross-domain review, risk assessment, and Go/No-Go authorization for all normal, standard, and emergency changes •Establish and enforce change policies, risk-classification criteria, maintenance windows, and rollback/back-out requirements to safeguard network availability, with all changes recorded and managed in Jira in line with the FCAPS operations standard •Own the forward schedule of change, coordinating gateway, RAN, satellite, and payload changes to prevent conflicts and minimize customer-facing service impact •Provide final Go/No-Go authorization for changes based on readiness, risk, blast radius, and rollback assurance across Gateway and Satellite domains •Ensure repeatability, traceability, and auditability of all change records, approvals, and post-implementation reviews •Lead post-implementation reviews and root-cause analysis of failed or rolled-back changes, driving corrective actions and measurable improvement in change success rate Qualifications: •Bachelor’s degree in Electrical Engineering, Telecommunications, Systems Engineering, or a related technical field •Master’s degree in Engineering Management, Business Administration, or a related discipline preferred; ITIL certification (Change/Release Management) strongly preferred •Strong background in ITIL-aligned change, release, and configuration management practices •Operational familiarity with complex network architectures, maintenance windows, and satellite pass/contact scheduling constraints •Proven ability to reduce change-related incidents and improve change success rate across a live production network •Demonstrated capacity to work in a standard office environment and use a computer for extended periods •Demonstrated capacity to work in a network/satellite operations center environment as needed •Demonstrated capacity to lift up to 25lbs •Capability to participate in virtual and in-person meetings •Will require extensive travel based on business needs Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!