Hiring: Director - Business Services Company: Golden 1 Credit Union Location: Sacramento, CA Job Posted Time: 2026-09-13 12:01:16 Target Skills & Keywords : Portfolio Management About the job Experience: •10+ years of progressive business banking, commercial banking, relationship management, and/or business development leadership experience required, including demonstrated experience managing or building sales and relationship management teams required Required Skills: •Lead business development and relationship management activities, establish performance expectations, and maintain pipeline, calling, referral, and relationship management reporting to support disciplined growth. •Develop, implement, and maintain effective business development, relationship management, and market growth strategies that enhance Golden 1’s Business Services position and support budgeted goals for business deposits, lending, treasury-oriented services, member growth, and relationship deepening. •Recruit, coach, manage, and develop Business Relationship Officers and related sales resources who can meet or exceed individual and team goals for business deposits, business loans, referrals, member acquisition, and other Business Services products while working within the Credit Union’s brand, culture, risk appetite, and service standards. •Build scalable sales practices, relationship management disciplines, coaching routines, referral processes, and performance reporting to support the current team and position the role for expanded leadership responsibilities as Business Services grows. •Solid functional working knowledge of investor and owner-occupied commercial real estate lending, and partner with CRE leadership, credit, portfolio management, and operations to identify relationship opportunities, support member needs, and ensure appropriate coordination without direct management responsibility for the CRE team. •Collaboratively support business lending operations to ensure the organization identifies and minimizes all types and levels of risk, through adherence to applicable policies, guidelines, and procedures. •Foster a positive and engaging work environment for each team member by promoting skill development, coaching for improvement and growth, inspiring others through your words and actions, ensuring positive employee morale throughout Golden 1, and embracing our mission, vision, and core values. •Analyze, determine, and communicate staffing, territory, market coverage, and resource needs required to support current production goals and future Business Services growth. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!