Hiring: Director Business Analysis Company: Mastercard Location: O'Fallon, MO Job Posted Time: 2026-09-16 11:54:39 Target Skills & Keywords : Agile, Business Analysis, Program Management, Project Management, Scrum About the job Experience: •10+ years of experience in Business Analysis, Program Management, Product Operations, or related functions. •5+ years of people leadership experience managing high-performing teams. Required Skills: •Strategic Leadership •Lead and develop the Business Partnerships team, providing strategic direction, coaching, and performance leadership. •Establish team priorities aligned with organizational objectives and product strategies. •Drive continuous improvement initiatives that enhance operational efficiency, scalability, and service quality. •Develop and maintain strong partnerships across Product, Technology, Finance, Operations, and Customer-facing teams. •Oversee the analysis, planning, and implementation of strategic product initiatives impacting billing and operational processes. •Ensure business requirements are accurately documented, validated, and translated into actionable deliverables. •Manage cross-functional project execution from concept through implementation and post-launch stabilization. Qualifications: •Bachelor’s degree in Business, Finance, Information Systems, Technology, or related field. •Significant experience leading large-scale cross-functional initiatives and complex business transformations. •Strong project management and organizational leadership capabilities. •Comprehensive expertise in Mastercard Billing Systems (MCBS) and billing operations processes. •In-depth knowledge of end-to-end product lifecycle, revenue operations, and operational support frameworks. •Advanced analytical, problem-solving, and decision-making skills. •Leadership Competencies •Proven ability to lead through ambiguity and organizational change. •Strong executive presence and communication skills. •Demonstrated capacity to influence across organizational boundaries without direct authority. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!