Director Billing & O2C Excellence

Club Car - Greater Augusta Area

Hiring: Director Billing & O2C Excellence Company: Club Car Location: Greater Augusta Area Job Posted Time: 2026-09-12 11:08:55 Target Skills & Keywords : Quality Assurance, Revenue Cycle Management, Root Cause Analysis, SAP, Six Sigma About the job Experience: •10+ years of progressive finance, billing, O2C, or controllership experience. •5+ years leading teams and cross-functional transformation initiatives. •Deep knowledge of: Order-to-Cash processes, Billing operations, Accounts Receivable, Revenue cycle management, Internal controls. •Strong analytical and process improvement skills. Required Skills: •The Director of Billing & Order-to-Cash Excellence is responsible for transforming and leading Club Car's end-to-end Order-to-Cash (O2C) process, with primary accountability for billing quality, invoice accuracy, credit/rebill reduction, process governance, and operational excellence across the revenue cycle. •This role serves as the business owner for the Order-to-Cash process, working cross-functionally with Sales, Customer Service, Operations, Supply Chain, IT, Finance, Pricing, and Treasury to identify and eliminate process breakdowns that create billing disputes, customer dissatisfaction, delayed collections, and working capital inefficiencies. •Approximately 60-70% of the role will focus on O2C process transformation, billing operations, dispute prevention, and continuous improvement. The remaining 30-40% will involve Controller-related responsibilities including internal controls, balance sheet account oversight, month-end close support, and financial compliance. •The position reports directly to the Group Controller. •Own the end-to-end Order-to-Cash process from order entry through cash collection. •Maintain and continuously improve process maps, ownership matrices, and governance structures for the O2C cycle. •Lead cross-functional initiatives to eliminate process gaps identified through QTC/O2C mapping exercises and Act as the business leader for Order-to-Cash transformation projects. •Establish process accountability across Commercial, Operations, Customer Care, Logistics, and Finance functions. Qualifications: •Bachelor’s degree in accounting, Finance, Business, or related field. •CPA, CMA, MBA, or equivalent. •Manufacturing or durable goods industry experience. •Lean Six Sigma certification or related experience. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!