Hiring: Director, Bank Digital Agile Product Manager Company: USAA Location: Tampa, FL Job Posted Time: 2026-09-16 15:09:41 Employment Type: Remote Target Skills & Keywords : Agile, Android, Machine Learning, Product Management, Product Strategy, Risk Management, SAFe, Scrum, User Experience, iOS About the job Experience: •4 years of relevant education and/or experience. •8 years' experience in product development, process improvement, project delivery, or business/requirements analysis to include 2 years of that experience within a financial services organization. •3 years of direct team leadership experience or leading large matrixed, cross-functional teams. •8+ years of digital product management experience, including leadership of customer-facing digital banking products across areas such as fraud prevention, disputes, financial wellness, personalization, customer engagement, onboarding, servicing, or self-service capabilities. •3+ years of experience leveraging data, behavioral analytics, AI, machine learning, or generative AI capabilities to improve customer experiences through personalization, intelligent recommendations, fraud mitigation, customer insights, proactive engagement, or digital self-service experiences. Required Skills: •There are two openings for this role. •This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. •Leads an agile team(s) assigned to developing solutions for implementing the Bank's business objectives aligned to the department and company strategy. •Manages project assignments and prioritization of work for Agile teams. Oversees deliverables to ensure they are progressing in a timely manner and are aligned to objectives. Makes data driven decisions as needed related to funding and resource allocation. •Leads positive team dynamics, encourages collaboration and drives achievement of goals and OKRs. Ensure assigned Bank projects are completed within financial regulatory and compliance policies and that risk issues identified are mitigated as required. •Applies expert knowledge and removes escalated impediments to the team's success and assists in conflict resolution, issue and dependency management. •Coordinates, coaches, supports and guide leaders and teams in Agile principles, values and practices. •Maintains stakeholders informed of project status to include Senior Leaders. Builds consensus with alliances across the organization. Qualifications: •Bachelor's degree; OR 4 years of relevant education and/or experience. •Agile Scrum best practices and experienced being a product owner for a scrum team. •Knowledge and experience of multiple technical software delivery methodologies such as Agile, and SAFe. •Comprehensive experience in applicable banking regulatory and compliance policies. •In-depth knowledge of digital banking security, authentication, and identity experiences, including multifactor authentication, device trust, risk-based authentication, account security controls, and customer-facing security UX patterns within mobile and online banking environments. •Proven mobile-first product and UX mindset, with 3+ years of experience delivering native iOS and Android experiences. Ability to simplify complex customer journeys through intuitive design, personalized experiences, and human-centered product thinking. Compensation: •$143,320 - $273,930 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!