Hiring: Director, Account Manager Company: Fiserv Location: Omaha, NE Job Posted Time: 2026-09-16 16:05:33 Employment Type: Contract / On-site Target Skills & Keywords : CPT, Project Management About the job Experience: •10+ years of experience in client services, account management or implementation management for financial services clients. •10+ years of experience working in financial services, banking technology or payment services environments. Required Skills: •Lead a team of Account Managers supporting strategic client relationships across Fiserv. •Develop an enterprise service model that improves client engagement, service consistency and operational outcomes. •Strengthen client relationships by guiding account plans, escalation response and cross-functional coordination. •Coach Account Managers on relationship management practices that expand client engagement across stakeholder groups. •Assess service performance data to identify opportunities that improve efficiency, effectiveness and client outcomes. •Monitor key benchmarks and operational indicators to track service performance and client support quality. •Partner with internal teams across Fiserv to resolve client issues and align support plans with business priorities. •10+ years of experience in client services, account management or implementation management for financial services clients. Qualifications: •Bachelor’s Degree and/or a related field or equivalent combination of education, related experience and/or military experience. Compensation: •$94,200 - $200,600 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!