Hiring: Directeur(ice), Écoute employés Company: KPMG Canada Location: London, CA Job Posted Time: 2026-09-10 17:59:54 Employment Type: Full-time Target Skills & Keywords: Qualtrics EX, Employee Listening, Talent Management, Survey Design, HR Technology, Data Analysis, Stakeholder Advisory, Program Management, Change Management, Bilingual (French/English) Experience: - Minimum 5 years of experience, including 3 to 4 years in a relevant role - Experience with the Qualtrics EX platform (survey creation, survey question logic, and building survey hierarchies and dashboards in Qualtrics) - Experience developing national or enterprise-wide surveys within a matrix organizational structure - Acting as a technical and operational expert for employee experience survey tools (global employee survey, Pulse, Lifecycle) - Leading conversations and providing advice and recommendations to the HR community (HR advisors and HR business partners, IDEA group, and other centers of excellence) on talent management processes and employee listening initiatives - Creating project plans and timelines for talent assessments, 360° feedback, upward feedback, Pulse and Lifecycle surveys, and pilot projects for new processes - Serving as the main HR point of contact for the Qualtrics product suite, handling second-level troubleshooting requests and providing survey analysis and talent management process design guidance or training - Guiding the active listening specialist in implementing listening and talent management strategies - Liaising with HR Technology and HR Automation teams to align the Qualtrics platform with other HR systems, resolve data issues, and automate employee experience processes - Communicating feedback and information gathered across Canada to KPMG's global listening group through various forums Required Skills: - Qualtrics EX platform expertise (survey creation, question logic, hierarchies, dashboards) - Employee listening strategy implementation - Talent management process design (talent assessments, 360° feedback, upward feedback, Pulse and Lifecycle surveys) - Survey analysis and data interpretation - Project planning and timeline management - Stakeholder advisory and training delivery - HR systems integration and data troubleshooting - Process automation - Continuous improvement mindset - Collaboration with cross-functional and regional HR teams Qualifications: - Relevant experience in HR, employee experience, or talent management - Strong command of Qualtrics EX - Experience in a matrix organizational structure - Bilingual (French/English) preferred given the role's scope Compensation: Not specified in the job posting. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don’t miss this opportunity to join a forward-thinking team!