Hiring: Direct Support Professional Company: Goodwill Industries of Northeast Iowa, Inc. Location: Waterloo, IA Job Posted Time: 2026-09-16 19:56:48 Target Skills & Keywords : Program Management About the job Experience: •1 year related experience, preferred. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment. Required Skills: •Assists program participants with developing strategies, making informed choices, and following through on responsibilities. •Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants’ preferences, needs, interests, and strengths. •Provides program participants with information about community resources available to them and helps with increasing the program participants’ ability to self-advocate. •Drives program participants to and from appointments, events, stores, activities, etc. •Ensures program participants have access to appropriate resources and helps with coordination of those resources if needed. •Provides ongoing assessment of program participants to identify needs and support their capabilities, strengths, and preferences. •Builds rapport with program participants through effective communication based on the participants’ communication style. •Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities. Qualifications: •High school diploma or GED, required. •A minimum of 1 year related experience, preferred. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment. •Effective written and verbal communication skills. •Demonstrated capacity to effectively instruct persons with disabilities. •Demonstrated capacity to adjust to unexpected or different situations. •Demonstrated capacity to handle and maintain confidential information. •Possess a positive attitude and infect others with similar enthusiasm •Loyalty to the agency and its mission and policies. •Reliable transportation, valid driver’s license, and automobile insurance, required. •Demonstrated capacity to use good judgment, discretion, and initiative. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!