Hiring: Dir Business Operations Company: Lumen Technologies Location: United States Job Posted Time: 2026-09-16 13:33:54 About the job Experience: •12+ years of experience in strategy, transformation, business operations, or executive-level support roles. Required Skills: •This role sits at the center of the Lumen Transformation Office (LTO) Orchestration team and reports directly to the VP, LTO – Modernization. •Operate as a leader, shaping priorities, structuring complex problems, and driving executive-level alignment and execution. You will engage directly with the Senior Leadership Team (SLT), SVPs and VPs, acting as a thought partner who both supports and challenges to drive better outcomes. •Partner closely with transformation leaders to ensure priorities are clear, decisions are data-driven, and initiatives move with speed and accountability. You will also play a critical role in preparing leaders for high-impact updates, ensuring clarity, focus, and executive readiness. •This role requires strong strategic thinking, structured problem solving, and operational discipline. You will connect strategy, governance, and execution across the LTO while maintaining a constant pulse on the enterprise agenda. •This is a work from home position within the U.S. •Translate leadership priorities into clear problem statements, workplans, and decision frameworks •Structure complex, ambiguous challenges into actionable insights and recommendations •Build high-quality executive materials and deliver impactful presentations that drive decisions and alignment in the room Qualifications: •What We Look For in a Candidate •8–12+ years of experience in strategy, transformation, business operations, or executive-level support roles. •Proven ability to operate at the SLT, SVP, and VP level with confidence and credibility. •Strong presence with the ability to influence, challenge, and coach senior leaders. •Demonstrated ability to lead high-impact conversations and guide decision-making in executive forums. •Exceptional ability to build clear, compelling, and executive-ready presentations. •Bias for action; consistently steps in to drive work forward and close gaps. •Sound judgment and willingness to make decisions in ambiguous environments. •In-depth knowledge of enterprise strategy and ability to stay aligned to shifting priorities. •Excellent synthesis skills; able to connect, simplify, and align multiple inputs into a clear direction. Compensation: •$152,066 - $202,755 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!