Hiring: Digital Solutions Service & Support Engineer, Americas - Aurora, OH Company: Trelleborg Sealing Solutions Location: Aurora, OH Job Posted Time: 2026-09-10 14:43:13 Target Skills & Keywords : Aurora, Azure, Root Cause Analysis, SAP, User Experience About the job Experience: •3+ years of experience in application and system support, troubleshooting, or a similar role within a complex IT environment Required Skills: •As a Digital Solutions Service & Support Engineer, you will be responsible for providing end-to-end support across business applications and digital solutions, with a focus on stable operations and business continuity across the Americas. •Work in a global environment, supporting a mix of Microsoft-based platforms, Azure-hosted services, ERP, CRM, EDI, and local business systems. •Take ownership of the regional application landscape within your scope and work closely with business users, developers, central IT teams, departments, and external partners to ensure effective and reliable system support. •Have The Opportunity To Support business applications including ERP, CRM, EDI, and local systems used across sites in the Americas •Take ownership of issues from identification through resolution and follow-up, ensuring reliable operations and continuous improvement across systems and regions. Qualifications: •You are a hands-on problem solver who takes ownership and works independently to resolve issues across a complex and mixed system landscape. •You are comfortable working in a global environment with different stakeholders, time zones, and business needs. You have a strong drive to ensure stable operations, high service quality, and timely resolution of issues with limited day-to-day guidance. •Must be legally authorized to work in the United States without current or future employer sponsorship. •Minimum 3+ years of experience in application and system support, troubleshooting, or a similar role within a complex IT environment •Bachelor’s degree in Information Technology, Computer Science, IT engineering, or equivalent experience •Strong technical and information systems skills with the ability to troubleshoot and resolve complex issues •Understanding of business applications, ERP processes, databases, and system integrations •Demonstrated capacity to work independently, prioritize tasks, and manage multiple topics in a fast-paced environment •Strong communication skills and ability to work with both technical teams and business users •Positive attitude, willingness to learn, and a strong service mindset Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!