Hiring: Digital Sales Representative - Activate Company: Twilio Location: United States Job Posted Time: 2026-09-17 01:22:40 Employment Type: Remote Target Skills & Keywords : AI, SaaS, Salesforce, Segment, SendGrid, Twilio About the job Experience: •1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry. •At least 1 year of sales development or business development experience at a technology company, or 2-3+ years of closing experience in another industry. Required Skills: •Engage high-value self-service customers through programmatically assigned inbound and outbound leads. •Identify growth opportunities by assessing product usage signals, customer needs, and readiness to scale. •Guide customers through adoption of Twilio Communications, SendGrid, or Segment products to accelerate business outcomes. •Retain priority accounts by proactively addressing risks, removing blockers, and supporting continued product value. •Partner cross-functionally with Sales, Solutions Engineering, Marketing, and Product teams to improve sales plays and customer engagement strategies. Qualifications: •Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! •Demonstrated capacity to qualify inbound and outbound opportunities, uncover customer needs, and guide customers toward relevant solutions. •Strong communication skills with the ability to engage technical and business stakeholders. •Comfort using data, product usage signals, and sales plays to prioritize outreach and identify growth or retention opportunities. •Demonstrated capacity to manage a high-volume book of accounts, prioritize effectively, and follow through on customer commitments. •Curiosity about cloud communications, customer engagement, email, data, or SaaS products. •Operational familiarity with product-led growth, self-service customer motions, or usage-based sales models. •Demonstrated capacity to interpret customer usage trends and translate insights into relevant sales conversations. •Interest in helping customers adopt and scale solutions across Twilio Communications, SendGrid, or Segment products. •This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Compensation: •This role may be eligible to participate in Twilio’s equity plan Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!